Ponds - Providing Natural Tranquillity to your Outdoor Space

Are you contemplating a new pond?

If you're contemplating the installation of a new pond but are a bit nervous about what's involved and the cost; relax. We will be happy to visit the site and make detailed proposals covering: location, size, shape, depth, planting, power provision and fish selection.

When the specification is agreed we draw-up a fully detailed quotation - including, if required, construction. If on the other hand you prefer a DIY approach we will support you throughout the process and stay with you till everyone is delighted with the finished product.

Important too is the 7 - day on - going customer support which comes with every pond installation.

This service is available to both domestic and commercial customers and can involve from the most modest pond or aquatic feature to big floating fountains, waterfalls, skimmers and sophisticated filtration systems. However, most customers have a tight budget so we promise not to try and sell you more than you actually need.

Ideal for the DIY small - pond builder is the robust, plastic pre-formed liner. This illustration depicts a few of the many sizes and shapes that are available. They can be delivered FREE OF CHARGE within a 20 mile radius of Bury St. Edmunds (includes Thetford, Stowmarket, Newmarket, Mildenhall, Needham Market, Sudbury).


Getting Started

Oase pond equipment stock

We are here to help!

A crystal clear pond in which your fish are healthy, happy and visible is most 'pondies' ambition. It's not rocket science, but its achievement does depend quite a lot on your choice of hardware. Get that right and you're home and dry!

Oase

Our long experience shows that well engineered, quality products such as those from market-leader Oase are , without doubt, the best long-term investment in this area.. We are the Regional Approved Installer and 5 Star Retailer for Oase with whom extended guarantees are the norm. Call in the shop and we'll be pleased to demonstrate the Oase range.

Clear pond with large koi

Selecting the right equipment

Here again the options are extensive: but the key components are the pump and the filter. If these are correctly sized for the volume of water to be processed and - well maintained, the results will likely be brilliant. There are other hardware possibilities like fountains, waterfalls, air pumps and surface skimmers which will produce a more elaborate finished installation

Norfolk pond - before PondCare

Our PONDCARE Service

We offer our unique PONDCARE service. PONDCARE provides for scheduled or one-off site visits when our own experts undertake as much or as little maintenance as the customer requires. It often just involves filter cleaning or algae removal; sometimes a complete pond clean and water change is undertaken. If you have a pond in need of professional TLC; give us a call, explain the issue and we'll be happy to make suggestions/recommendations over the phone or in the shop and then, if necessary, arrange a viewing in your home to solve the issue.

Norfolk pond -after PondCare

These photographs are of a Norfolk customer's pond BEFORE and AFTER our PONDCARE visit. Although the photos were taken 2 months apart, the water was actually completely clear in 3 days. The problem in this case was that the filter installed was simply not appropriate to the volume of water in the pond so there was no chance the green could be eliminated. We specified and installed a new Oase filter and the result is a crystal-clear pond with lots of happy fish - on view.

Planting

One of the most pleasing visual aspects of a pond is, or certainly should be, the plants growing in and around it. Many varieties of course bear beautiful flowers in the spring/ summer; for example water lilies, iris and marsh marigolds. Others like bulrushes, grasses and water hawthorn provide colour, contrast and shade for the fish. Some species are planted at the pond bottom and reach up to the surface; others thrive in the shallow margins. It's worth noting that all pond plants ( not just the oxygenators ) contribute oxygen to the water whilst extracting unwanted nitrates from it. We stock and recommend the range from http://www.angloaquatic.co.uk together with everything you'll need to have a successful planting project . 

Large Koi in clear pond

Choosing the Right Livestock

The most popular species tend to be; Goldfish family including Shubunkins and Canary Yellows., Koi, Orfe, Tench, Rudd

Usually between March and October these fish, in a pond, will be very active and visible. However in the winter when the water temperature falls below 10 degs C they tend to inhabit the pond bottom where the water is slightly less cold.

Koi (Carp) can grow to 1metre or more in length if given the space, so the size and depth of the pond is a key consideration.

If you're about to make a decision on your pond and would like further guidance, for example; water quality, planting, filtration, landscaping, lighting, treatments, feeding and so on - do please pop in the shop or contact us below .

A beautiful modern pond

Customer Reviews

A big 'thank you' to Dan and to your company for solving our water feature problems which various people, over the past few years, have failed to get working properly. He was knowledgable, efficient and courteous and we are delighted with the result.

Alan & Pippa Daniels
Herringswell

Andy is an incredibly knowledgeable and helpful gent and Dan came and did the set-up of my new aquarium. Can't say enough good things about how helpful they both were. Phenomenal customer service. Highly recommend.

Dan Chenery
Newmarket

We went to look at some preformed water courses and found virtually everything a pond owner's heart could desire. Great choice of very good quality products, also for fresh or saltwater aquariums combined with friendly, helpful and professional advice. We will definitely be back :-)

Kristina Rogers
Suffolk

Very many thanks to Alfie who came out to service and discover the reason our pond was losing water - a backfill problem so our liner did not need a repair. He did an excellent job on cleaning out the pond which is now clear again and the fish seem happy. Thoroughly recommend this young man who is a credit to the team.

Sylvia Nicoll
Bury St Edmunds

We went into their shop not knowing what we needed to up-grade our existing tank, but Andy talked us through the options and explained everything to us very clearly. Dan was also very helpful and we cannot thank them enough as we now have a lovely aquarium set up in our home. Aftercare was also very good as we had a few questions about the installation and they even sent us some spare hose. So thank you guys very much.

Elizabeth Smith
Hadleigh, Essex

Second visit in 2 weeks. First for koi: this time Tropical. The staff's knowledge is second to none and quality/cleanliness is superb. Recommend 100% and often do.

Ian Bonham
Suffolk
June 2019

Alfie from Home and Garden Aquatics came and cleaned my 5,000 ltr, which is filled with wildlife from newts to dragonfly larvae. He was very careful to gently remove all the fish, water snails etc. He then drained the pond and after thoroughly cleaning it - replaced the water and the wildlife and replanted all my pond plants. A big job expertly executed. Alfie is a friendly and very knowledgable young man as are the shop staff who offer great advice.

Christine
Bury St. Edmunds
July 2019

Dan has just spent a very hot few hours sorting out my garden pond that has had very little attention for about 15 years ! He did a brilliant job to drain it and clean it out completely, instal a new pump and filter and leave it in virtually new condition. He was very thorough and did an excellent job.

Peter Whitehead
Sudbury, Suffolk

We called in on Andy and Dan to see if they could help our young daughter make her fish-tank safe for her fish. They were so helpful and spent loads of time explaining to her how to set-up a healthy aquarium and care for her fish: they even gave her some gravel and water from their own tanks to replace her unsafe combination. These guys are so knowledgeable and enthusiastic and they're brilliant at teaching children.
Thank you so much Andy & Dan - fantastic service.

Sandra Swann
Bury St. Edmunds

Dan and the team have been extremely helpful with expert advice and time;from the moment we walked in the shop we knew this was the place to purchase our aquarium. We were not pressurised into buying but were seriously impressed with the fountain of knowledge. We've just introduced the first batch of fish and we know the team will be with us all the way with support and advice. Fabulous customer service.

Jamie Cocksedge
Bury St. Edmunds

By far the best fish & Aquatics shop in the area. Very friendly and knowledgable staff always happy to help. On top of being my tropical fish supplier they are also fantastic at outdoor ponds. Would recommend them all day long.

Mark Saunders
Stowmarket

Opening Times

Open 7 days a week

Monday to Saturday
09.30 to 17.30

Sunday
10.30 to 16.00

Contact Us

Home & Garden Aquatics
Tollgate House, Tollgate Lane
Bury St. Edmunds, IP32 6DG

Tel: 01284 756096
Fax: 01284 756095

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