PONDS, AQUARIUMS and ALL THINGS AQUATIC
Serving Suffolk, Norfolk and Cambs 

Aquatics experts



We are an independent company specialising in all things AQUATIC. Based in the attractive town of Bury St. Edmunds, close to Junctions 42 and 43 of the A14, we provide products, services and 7-day customer support throughout Suffolk, Norfolk and Cambridgeshire.


 

Our team has between us - over 40 years experience in the trade. We have boundless enthusiasm for the business and great pride in our reputation for top-class customer service. From the humble goldfish bowl, modest pond and small aquarium to extensive Koi ponds and large tropical and marine aquarium installations, we can design, supply, install and service the complete package. We're a regional stockist/installer for most leading brands of equipment including Oase, Juwel, Eheim and Arcadia.

In addition to this, a fantastic selection of Tropical, Marine & Coldwater fish.

Services

We offer both PONDCARE and AQUARIUMCARE services, as well as Installation and maintenance of all products we provide. Whether it’s scheduled or one-off site visits, our own experts will undertake as much or as little maintenance as the customer requires.

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Ponds

We specialise in new pond design/construction and the careful specification of all associated pumping, filtration and planting needs. Our PONDCARE  service focuses on the maintenance of existing ponds - keeping them crystal clear, attractively planted and healthy.

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Aquariums

In domestic and many commercial situations there is little to rival the beauty, calm or tranquillity of a well - stocked, colourful aquarium. Our stock ranges include Eheim, Juwel and Biorb and we frequently build bespoke models to suit particular customer requirements.

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Customer Reviews

A big 'thank you' to Dan and to your company for solving our water feature problems which various people, over the past few years, have failed to get working properly. He was knowledgable, efficient and courteous and we are delighted with the result.

Alan & Pippa Daniels
Herringswell

Andy is an incredibly knowledgeable and helpful gent and Dan came and did the set-up of my new aquarium. Can't say enough good things about how helpful they both were. Phenomenal customer service. Highly recommend.

Dan Chenery
Newmarket

We went to look at some preformed water courses and found virtually everything a pond owner's heart could desire. Great choice of very good quality products, also for fresh or saltwater aquariums combined with friendly, helpful and professional advice. We will definitely be back :-)

Kristina Rogers
Suffolk

Very many thanks to Alfie who came out to service and discover the reason our pond was losing water - a backfill problem so our liner did not need a repair. He did an excellent job on cleaning out the pond which is now clear again and the fish seem happy. Thoroughly recommend this young man who is a credit to the team.

Sylvia Nicoll
Bury St Edmunds

We went into their shop not knowing what we needed to up-grade our existing tank, but Andy talked us through the options and explained everything to us very clearly. Dan was also very helpful and we cannot thank them enough as we now have a lovely aquarium set up in our home. Aftercare was also very good as we had a few questions about the installation and they even sent us some spare hose. So thank you guys very much.

Elizabeth Smith
Hadleigh, Essex

Second visit in 2 weeks. First for koi: this time Tropical. The staff's knowledge is second to none and quality/cleanliness is superb. Recommend 100% and often do.

Ian Bonham
Suffolk
June 2019

Alfie from Home and Garden Aquatics came and cleaned my 5,000 ltr, which is filled with wildlife from newts to dragonfly larvae. He was very careful to gently remove all the fish, water snails etc. He then drained the pond and after thoroughly cleaning it - replaced the water and the wildlife and replanted all my pond plants. A big job expertly executed. Alfie is a friendly and very knowledgable young man as are the shop staff who offer great advice.

Christine
Bury St. Edmunds
July 2019

Dan has just spent a very hot few hours sorting out my garden pond that has had very little attention for about 15 years ! He did a brilliant job to drain it and clean it out completely, instal a new pump and filter and leave it in virtually new condition. He was very thorough and did an excellent job.

Peter Whitehead
Sudbury, Suffolk

We called in on Andy and Dan to see if they could help our young daughter make her fish-tank safe for her fish. They were so helpful and spent loads of time explaining to her how to set-up a healthy aquarium and care for her fish: they even gave her some gravel and water from their own tanks to replace her unsafe combination. These guys are so knowledgeable and enthusiastic and they're brilliant at teaching children.
Thank you so much Andy & Dan - fantastic service.

Sandra Swann
Bury St. Edmunds

Dan and the team have been extremely helpful with expert advice and time;from the moment we walked in the shop we knew this was the place to purchase our aquarium. We were not pressurised into buying but were seriously impressed with the fountain of knowledge. We've just introduced the first batch of fish and we know the team will be with us all the way with support and advice. Fabulous customer service.

Jamie Cocksedge
Bury St. Edmunds

By far the best fish & Aquatics shop in the area. Very friendly and knowledgable staff always happy to help. On top of being my tropical fish supplier they are also fantastic at outdoor ponds. Would recommend them all day long.

Mark Saunders
Stowmarket

Opening Times

Open 7 days a week

Monday to Saturday
09.30 to 17.30

Sunday
10.30 to 16.00

Contact Us

Home & Garden Aquatics
Tollgate House, Tollgate Lane
Bury St. Edmunds, IP32 6DG

Tel: 01284 756096
Fax: 01284 756095

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