ServicesDo you need help from our team?Whether you're unsure about something with your pond, fish or equipment, our team are here to help you get it right. We can also arrange a viewing at your home to discuss your project in full and provide a quotation for the service. We are here to provide that advice and make sure you don't spend money unnecessarily on inappropriate products/material. And, since genuine customer service is our passion, we will support you throughout the project and beyond. So, please give us a call ( 01284 756096) or better still call in the shop. You will be made very welcome
Pond CleaningOver the course of a year, waste and detritus can settle on the bottom of the pond, decaying away, leeching harmful ammonia and stripping the water of oxygen. This something which can’t be necessarily seen from the waters edge. Therefore, it is recommended that your pond is cleaned every year. This is a service that we offer and ensure that your wildlife and fish are kept in safe and healthy conditions.
Installation of EquipmentOur experts are at hand to install and maintain all pond equipment. To leave you stress free and focused on the best part, enjoying your pond for seasons to come. Our installation team are fully qualified so you can be rest assured that all your new equipment is installed and working correctly.
ServicingThroughout the changing seasons all equipment, filter and pumps work extremely hard so much so they require a 6 month or yearly service to ensure they perform at their very best. Our experts are fully trained to maintain your equipment.
AQUARIUMCAREA sparkling clean, well dressed aquarium is a joy to the eye - especially when it's home to spectacular and healthy fish. However, if you are not entirely happy with your set-up and would welcome a little (or a lot) of expert help in achieving and maintaining a perfect aquarium - then do consider our AQUARIUM CARE service. We introduced the service following long experience with aquarium customers who struggled to 'get it right' or just needed a helping hand to achieve the desired result.
What does this service include?- FILTRATION - cleaning & maintenance - tackled on a regular or one-off basis, making a big difference to water clarity and balance. It can be done on-site or alternatively an aquarium filter brought to our shop can be turned-around, good as new, in just 1 to 2 hours seven days a week.
- WATER ANALYSIS - of samples taken from the aquarium to check PH, ammonia, nitrate levels are correct. If they're not, a partial or total water change may be undertaken.
- PUMP - moving parts are de-scaled and the pump thoroughly cleaned.
- LIGHTING - bulbs examined to ensure they are effective and, depending on the species of fish and the planting, consider the colour and very big energy savings of LED alternatives.
- GRAVEL/SAND - washed or replaced.
Aquarium HealthStruggling with algae? We recommend you always use RO (reverse osmosis) water for your partial water changes. When followed by the introduction of a small phosphate remover (eg.' Eheim Phosphate Out'), your algae will find it very difficult to survive. We keep 1,000 litres in stock and provide containers to those customers without their own. We also stock salted RO water precisely formulated for marine aquariums.
If you would like to enquire about a service that we provide or for any further guidance please visit our team in the shop or contact us using the links below .
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