Guides & Advice

Do you need help with your current project?

Here you will find a selection of useful FREE guides to help you along the way with your project. Whether it’s a small pond in the garden, to a table top aquarium, to a large lake in the woods or even a community tank in your home. There’s a guide for you!

If for any reason you cannot find the advice you need on here, please don’t hesitate to ask a member of our team in store or over the phone (01284 756096).



 

Are you Contemplating a New Aquarium?

Whether your interest lies in getting involved through a simple starter kit or the installation of a whopping aquarium, you will almost certainly want some advice. To ensure you get it right first time. Genuine customer service is our passion and we are here to support you throughout your project and beyond.

This Guide Is Currently Unavailiable

Pre-formed pond liner

Are you thinking of building a pond but not sure where to start?

If you're contemplating the installation of a new pond but are a bit nervous about what's involved and the cost; relax. Here is a helpful guide thaqt covers; location, size, shape, depth, planting, power provision and fish selection.

This Guide Is Currently Unavailiable

Customer Reviews

A big 'thank you' to Dan and to your company for solving our water feature problems which various people, over the past few years, have failed to get working properly. He was knowledgable, efficient and courteous and we are delighted with the result.

Alan & Pippa Daniels
Herringswell

Andy is an incredibly knowledgeable and helpful gent and Dan came and did the set-up of my new aquarium. Can't say enough good things about how helpful they both were. Phenomenal customer service. Highly recommend.

Dan Chenery
Newmarket

We went to look at some preformed water courses and found virtually everything a pond owner's heart could desire. Great choice of very good quality products, also for fresh or saltwater aquariums combined with friendly, helpful and professional advice. We will definitely be back :-)

Kristina Rogers
Suffolk

Very many thanks to Alfie who came out to service and discover the reason our pond was losing water - a backfill problem so our liner did not need a repair. He did an excellent job on cleaning out the pond which is now clear again and the fish seem happy. Thoroughly recommend this young man who is a credit to the team.

Sylvia Nicoll
Bury St Edmunds

We went into their shop not knowing what we needed to up-grade our existing tank, but Andy talked us through the options and explained everything to us very clearly. Dan was also very helpful and we cannot thank them enough as we now have a lovely aquarium set up in our home. Aftercare was also very good as we had a few questions about the installation and they even sent us some spare hose. So thank you guys very much.

Elizabeth Smith
Hadleigh, Essex

Second visit in 2 weeks. First for koi: this time Tropical. The staff's knowledge is second to none and quality/cleanliness is superb. Recommend 100% and often do.

Ian Bonham
Suffolk
June 2019

Alfie from Home and Garden Aquatics came and cleaned my 5,000 ltr, which is filled with wildlife from newts to dragonfly larvae. He was very careful to gently remove all the fish, water snails etc. He then drained the pond and after thoroughly cleaning it - replaced the water and the wildlife and replanted all my pond plants. A big job expertly executed. Alfie is a friendly and very knowledgable young man as are the shop staff who offer great advice.

Christine
Bury St. Edmunds
July 2019

Dan has just spent a very hot few hours sorting out my garden pond that has had very little attention for about 15 years ! He did a brilliant job to drain it and clean it out completely, instal a new pump and filter and leave it in virtually new condition. He was very thorough and did an excellent job.

Peter Whitehead
Sudbury, Suffolk

We called in on Andy and Dan to see if they could help our young daughter make her fish-tank safe for her fish. They were so helpful and spent loads of time explaining to her how to set-up a healthy aquarium and care for her fish: they even gave her some gravel and water from their own tanks to replace her unsafe combination. These guys are so knowledgeable and enthusiastic and they're brilliant at teaching children.
Thank you so much Andy & Dan - fantastic service.

Sandra Swann
Bury St. Edmunds

Dan and the team have been extremely helpful with expert advice and time;from the moment we walked in the shop we knew this was the place to purchase our aquarium. We were not pressurised into buying but were seriously impressed with the fountain of knowledge. We've just introduced the first batch of fish and we know the team will be with us all the way with support and advice. Fabulous customer service.

Jamie Cocksedge
Bury St. Edmunds

By far the best fish & Aquatics shop in the area. Very friendly and knowledgable staff always happy to help. On top of being my tropical fish supplier they are also fantastic at outdoor ponds. Would recommend them all day long.

Mark Saunders
Stowmarket

Opening Times

Open 7 days a week

Monday to Saturday
09.30 to 17.30

Sunday
10.30 to 16.00

Contact Us

Home & Garden Aquatics
Tollgate House, Tollgate Lane
Bury St. Edmunds, IP32 6DG

Tel: 01284 756096
Fax: 01284 756095

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